The best way to make a payment is through your Associated Bank Personal Loan Dashboard. There are several different payment preferences you may choose from for payments on your loan: recurring payments, manual payments, check payments, and bi-monthly payments.

Recurring payments: Recurring payments via ACH is a popular payment method that allows you to set it and forget it. If your account is set up for recurring payments, you will be able to see all upcoming payments on your personal loan dashboard under “Scheduled Payments.” 

You can manage your recurring payment preferences or turn them on/off by clicking on "Manage Recurring Payments.”  Make sure to save your changes. 

Please allow at least three business days for changes to take effect. Cancelling or turning off recurring payments within three business days of an upcoming recurring payment may not cancel that payment and will not change any previously scheduled one-time payments.

Manual payments: You have the option to make one-time payments by logging into your online dashboard and clicking the “Make a Payment” button. Please note, payments made using this option take one to two business days to process. Payments cannot be made at an Associated Bank branch. 

Check payments: If you would like to pay by check, the mailing address can be found by logging in to your dashboard at AssociatedBank.upstart.com/login. Payments via check should include your account number on the memo field and be mailed to the mailing address found in your dashboard. Your payment date will reflect the date your check is received, not the date it was sent.

Bi-monthly payments: With bi-monthly payments, you set up two automatic payments per month on two specific dates of the month (for example, bi-monthly payments can be set up to debit on the 1st and the 15th of every month). This allows you to split your monthly obligations into two smaller payments. To review bi-monthly payment eligibility, please click here. 

Please note, you are not able to make a payment via internal transfer through your Associated Bank Mobile™ or Online Banking, or at an Associated Bank branch.

Important: if you set up a payment using a bank’s bill pay feature, a check is physically mailed. Please allow 7-10 business days for check processing when using standard postage, and 1-3 business days when using overnight postage. Your payment date will reflect the date your check is received, not the date it was sent. Bill pay setup requires payment address information, which can be found on your personal loan dashboard under the “Pay by Check” tab.